Privacy policy

PRIVACY POLICY

Last Updated: March 22, 2026

Ronald Rich manages this store and website, including data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Ronald Rich is powered by Shopify technology, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed in accordance with the provisions set forth herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to any data that identifies you or can be reasonably linked to you or another individual. Personal information does not include data collected anonymously or data that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:

  • Contact Details: including your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: including credit card numbers, debit card and financial account numbers, payment card information, financial account data, transaction details, payment method, payment confirmation, and other payment-related information.

  • Account Information: including your username, password, security questions, preferences, and settings.

  • Transaction Information: including items you view, add to your cart, save to your wish list or purchase, return, exchange, or cancel, as well as your previous transactions.

  • Communications with Us: including information you provide in your communications with us, such as when submitting a customer service inquiry or claim.

  • Device Information: including information about your device, browser or network connection, your IP address, and other unique identifiers.

  • Usage Information: including information regarding your interaction with the Services, such as how and when you use or navigate them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: including when you create an account, visit or use the Services, communicate with us, or provide us with your personal information by any other means.

  • Automatically through the Services: including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.

  • From our service providers: including when we hire them to enable certain technology or when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, personalizing, and improving the Services. To fulfill our contract with you, process payments, manage orders, handle shipping, and facilitate returns and exchanges.

  • Marketing and Advertising. To send commercial and promotional communications via email, text message, or mail, and to show you online advertisements.

  • Security and Fraud Prevention. To authenticate your account, detect and investigate fraudulent or illegal activities, and ensure the safety of our services.

  • Communications with you. To provide customer support and respond to your requests.

  • Legal reasons. To comply with applicable laws, respond to legal processes, or investigate violations of our terms and policies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate reasons, including:

  • With Shopify and service providers: For IT management, payment processing, data analysis, and shipping management. Specifically, for shipping management, we will share your contact and delivery details with Packlink Shipping S.L. and Sociedad Estatal Correos y Telégrafos, S.A.

  • With business and marketing partners: To provide marketing services and show you advertising based on your online activity.

  • With your consent: When you direct us or consent to the disclosure of certain information to third parties.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access to provide and improve the Services. For more information, you can consult the Shopify Consumer Privacy Policy.

Data of Minors

The Services are not intended for use by minors, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Security and Retention

No security measure is perfect, and we cannot guarantee "absolute security." The duration for which we keep your personal information depends on factors such as account maintenance, legal obligations, and conflict resolution.

Your Rights and Choices

Depending on where you reside, you may have rights regarding:

  • Access, Erasure, and Rectification of your data.

  • Data Portability.

  • Opt-out of the sale or sharing of data for personalized advertising (including Global Privacy Control - GPC signals).

  • Withdrawal of Consent.

International Transfers

We may transfer and process your personal information outside of your country of residence. If we transfer information outside the EEA or the UK, we use recognized transfer mechanisms such as Standard Contractual Clauses (SCCs).

Contact

If you have any questions about our privacy practices or this Privacy Policy, please contact us at:

  • Email: hello@ronaldrich.com

  • Postal Mail: Avinguda dels Reis Catòlics, Silla, Valencia, 46460, Spain.

For the purposes of applicable data protection legislation (GDPR and LOPDGDD), the Data Controller for your personal information is Mr. Rubén Gil Borrás, with NIF 23949158V.